Professional Home Watch Service providing comprehensive periodic home and property inspections.

Giving you peace of mind while you're away.

About

Heathrow Home Watch is dedicated to giving you peace of mind while you're away from home.

Owned and operated since 2016 by longtime resident Heathrow homeowner Ellen DiGiovanni
Ellen is trusted and well known by clients and neighbors in the community. She is also the owner of the highly successful Heathrow based business Pet Pals of Heathrow.

Heathrow Home Watch conducts scheduled inspections to check on your home and property while you're away.
We visually inspect the interior and exterior of your home to look for any issues or problems.
Our regular inspections can help prevent small problems from becoming big problems.

We'll quickly alert you to issues and work with your service providers to fix the problems, if needed.
While we're there we'll also take in your mail and deliveries and remove tags and signs left by workers.

Whether you're taking a short trip or leaving for the season, you can now have peace of mind knowing that your home is being checked by licensed and experienced professionals.

Heathrow Home Watch is licensed and insured.

Services

Home and Property Check

We conduct scheduled periodic inspections, customized to your needs. We visually inspect the interior, looking for problems such as roof leaks, water intrusion, plumbing leaks, pests, air conditioning and other system failures. ​In addition to our detailed interior inspection, Heathrow Home Watch also visually checks the exterior of your home for issues such as roof and property damage, and signs of vandalism or attempted forced entry. While we're there we'll also take in your mail and deliveries and remove tags and signs left by workers.

Pre and Post Storm Service

In the event of an impending tropical storm, we are available to move and/or secure outdoor furniture and decor. We can put everything back in place once the storm has passed.

Working with Service Providers

We're available to meet with your service providers to allow them access to your home and to make sure your property is locked and secured when they leave.

​Shipping/Mailing Items Left Behind

If you've forgotten something, we'll gladly send it to you via USPS, UPS, or FedEx. We'll be happy to send your mail to you if you'll be away for an extended period of time.

Plant Care

I'll water the plants you identify, according to your instructions. As an experienced gardener, I can even care for the ones that need a little more TLC.

Rates

All of our services start at $18 per visit.
For Home Watch the per visit price is based on the size of your home and property.
For Plant Watering the price is based on the number of plants to be cared for.
Pricing for Pre and Post Storm Service, Service Provider meetings, and Shipping Items Left Behind will be determined by the amount of time required for that task.

Contact us today to find out how Heathrow Home Watch can give you
peace of mind while you're away.

                                   Text or call Ellen (321)279-0146
                                             Email iservefirst@gmail.com
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Testimonials

     

 Positive: Professionalism, Punctuality, Quality, Responsiveness, Value 

Jim W. - Heathrow

 Heathrow Home Watch is fantastic! Very reliable and professional. Provides peace of mind when we’re away from home. They’ve alerted us to problems that arise and helped solve them so we can travel comfortably. Very flexible and responsive. Simply the best !!! 

Rosemary M. - Heathrow Woods

 Ellen has been a godsend to me she has always been there whatever I ask her to do she does it! She’s responsible she’s professional and I don’t know what I would do without her services!! 

Ginger A. - Heathrow Woods

 I’ve been very pleased with Heathrow Home Watch over the course of several years. Regular, thorough, checks and periodic reports with photos while we are away are well done. Problems are quickly reported and then HHW has met the repair technicians I’ve engaged to facilitate the repairs and report back to me. It has made a world of difference to us to have HHW looking after our place. I highly recommend them without reservation. 

Jonathan L. - Mandarin Estates

 I have used Ellen's Pet Pal service for several years and have been extremely satisfied with the care her and her team provided our furry family members. Just can't be beat...! Recently, I reached out to Ellen for assistance with a home emergency while we were out of town. Utilizing her service, Heathrow Home Watch, she was able to cover every detail of the repair in our absence. She texted us details before, during, and after the repair was completed. Excellent service and professional as always leaving us with a peace of mind that can't be measured 

Nina G. - Heathrow

 Thank you for the peace of mind you give us while we are away. We are truly grateful to have found you ! 

Christine W. - Heathrow

 As we are part time residents from Scotland we desperately needed someone to take care of our home in Heathrow, we are away for months at a time. We discovered Heathrow Home Watch and received glowing references from our neighbours so thought we would give them a try. What a service absolutely excellent, obliging, nothing is too much trouble. If we have had an emergency, and there is always something, Ellen DiGiovanni takes care of it whatever it is. She recommends excellent trades people and will make sure they have access and complete the work perfectly. I honestly don't know what we would do without her... she has become part of the family and the charges are very reasonable. Oh she will also walk your dog, wow beat that!! Simply can't recommend her enough. 

Bert D. - Heathrow
  

F.A.Q

What is your service area ?

Heathrow Home Watch is available to check on properties in Heathrow, Lake Mary, Sanford, Longwood, and Altamonte Springs, 

Why would I need Heathrow Home Watch ?

Imagine your air conditioner stops working... or your roof starts to leak... or your pool pump fails...

Now imagine these things happening while you're away from home ... and what you'd find when you got home !
That's why you need Heathrow Home Watch.

Going on vacation? Taking a business trip? Leaving for the season?
Let us help provide peace of mind by periodically checking on your home and property.

During our regularly scheduled inspections, we can identify and then quickly alert you to any problems we find, often catching them in the early stages - before they turn into disasters.
If repair is needed, we will gladly work with your service providers and coordinate access to your property.

We've been checking on homes for years and have discovered and helped mitigate lots of homeowner's problems.

Here are just a few of the situations we've dealt with over the years:

* Partial ceiling collapse and resulting damage due to a roof leak.
We worked with the insurance adjusters, mold remediation team, roof and repair people, painters, etc. during a 3 plus month process.

* Gas grill blown into a pool by a tropical storm.
It took 3 of us to get it out of the pool !

* Home electrical system hit by a power surge, resulting in a disabled security system, air conditioner, and refrigerator.
We were available to work with the alarm company, air conditioning techs, electricians, and appliance repair people to get it all back up and running. Plus we cleaned out the refrigerator and disposed of the spoiled contents.

* Pool filter gushing water
The pool had lost almost half its water and the side yard was flooded.
We immediately contacted the homeowner and pool company. Our quick action resulted in the problem being fixed within hours and further damage averted.

Can I specify which items in my home I'd like checked ?

Absolutely ! We'll work with you to customize the check list for your unique home and property.
You can always contact us if you have a specific need for each visit.


What types of payments do you accept ?

We accept Venmo, Zelle, PayPal, check, or cash.

How do we get started with Heathrow Home Watch ?

I'll be happy to stop by to meet with you.
We'll discuss your specific needs and determine a checklist and schedule for visits while you're away.

Contact